Shipping Policy

We are committed to delivering your orders safely and promptly. Please read the following guidelines regarding shipping:

1. Order Processing:

• All orders are processed within 1–3 business days of receiving your payment.
• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time:

• Standard shipping is available across all locations.
• Delivery typically takes 3–7 business days, depending on your location.
• Expedited shipping options may be available at checkout.

3. Shipping Charges:

• Shipping charges are calculated based on weight, dimensions, and delivery location.
• Any applicable shipping fees will be displayed at checkout.

4. Order Tracking:

• Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.

5. Delays:

• While we strive for timely delivery, unforeseen delays due to weather, courier issues, or high demand may occur.
• For any delivery delays, please contact our customer support for assistance.

6. Damaged or Lost Shipments:

• If your order arrives damaged or is lost during transit, notify our support team within 48 hours of delivery.
• Provide photographs of the damaged product and packaging (if applicable).
• We will arrange for a replacement or refund after verification.

7. Contact:

For any shipping-related queries or concerns, please contact:

Email: abhishek@earthytales.in